Terms & conditions
AGREEMENT OF ORDERS PLACEDThis agreement is between you (the ‘customer’ or site user) and Shoe Clearance Online. Once an order is received by us we have no obligation to sell, supply or complete the order to you until it has been reviewed and accepted by our management team. Each individual order is considered a separate agreement; each order will be accepted by Shoe Clearance Online at our absolute discretion.
DELIVERY OF ORDERS PLACEDDelivery of orders will be made to the address specified by the ‘customer’, anybody who is accepting the goods at the delivery address nominated by the ‘customer’ will be presumed to be authorized to receive the goods on your behalf. Deliveries will be during regular business hours; Shoe Clearance Online will not be liable for any alternative arrangements made with your carrier or any additional charges or fees that may occur. Our delivery charges cover only packaging, insurance and delivery to the nominated address for the first attempt; to avoid additional charges we suggest you nominate a delivery address where someone is available to receive the package during normal business hours.
RISK & TITLEOnce the goods have been delivered to the address nominated by the ‘customer’ the risk and title is then passed on to you the ‘customer’ who placed the order. If you are not satisfied with your goods please refer to our returns/exchange policies. Shoe Clearance Online will not be held responsible for any items we do not ship ourselves, and strongly recommend a tracking number if returning goods. Shoe Clearance Online will not be held accountable for return postage charges or any duty reimbursement – other than in the case of the item being deemed faulty by the supplier. For all ‘change of mind’ returns, postage is the ‘customers’ responsibility. For any exchanges outside of New Zealand you will need to pay the duties and taxes on the replacement item.
PRICE OF GOODS & PAYMENTThe price you are required to pay for the goods is the price specified on the site. You are required to pay any additional shipping charges and taxes that may be required by the country you are receiving goods to outside of what is outlined in our shipping charges. Payment of these taxes or charges may be required to release your goods from Customs. We suggest you check with your local customs office prior to purchase if you are unsure. We reserve the right to refuse purchase of products at any time. We will always endeavour to be as accurate as possible, however, we are unable to warrant (subject to the law) that product descriptions, prices or any other content will be error free at all times, and reserve the right to make changes after a purchase has been made and notify you of this change as soon as possible.
CREDIT CARD INFORMATION & PAYMENTCredit card information collected for the purpose of payment of products purchased at www.shoeclearanceonline.co.nz and www.milfordhoes.co.nz will be stored securely using a PCI DSS compliant solution. Credit card information will be masked on your account and will not be visible to Shoe Clearance Online Customer Service operators. Provision of credit card information as payment for the product/s constitutes an agreement of your purchase of the selected product/s.
You must not pay or attempt to pay for product/s using fraudulent credit card information.
PACKAGINGShoe Clearance Online will send out all goods ordered in the most suitable package we believe for the items purchased.
RETURNSItems purchased from www.shoeclearanceonline.co.nz and www.milfordhoes.co.nz may be returned for an exchange or refund within 30 days from the date of dispatch if they are returned undamaged in their original packaging. A completed Returns Form should be included when returning the item(s), failure to do so may cause a delay in processing your refund.
Shoe Clearance Online will not be held responsible for any items lost in transit and recommend you use an insured and traceable method of postage.
USE OF SITEYou may not use the Shoe Clearance Online site for any other purpose than that of purchasing goods from and/or using it to be informed of products and services.
If you access this site from outside New Zealand you can do so on your own responsibility and are responsible for ensuring compliance with all the laws in the place where you are located.
While visiting www.shoeclearanceonline.co.nz and www.milfordhoes.co.nz, you may www.shoeclearanceonline.co.nz or www.milfordhoes.co.nz and access certain non- Shoe Clearance Online websites. Shoe Clearance Online neither reviews nor controls the content and accuracy of these websites, and therefore will not be responsible for their content and accuracy. Your access to non- Shoe Clearance Online websites is at your sole risk. All material including any link to other sites and content found at linked sites is provided “as is” and without any express or implied warranties including warranties of merchantability or fitness for a particular purpose.
REVIEWS AND COMMENTSYou may post reviews and make comments on the content on our Website. The content however must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of "spam." Shoe Clearance Online reserves the right to remove such content at any time, and without notice to you.
If you post content, and unless we indicate otherwise, you grant Shoe Clearance Online a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content on its Website and on any other marketing material Shoe Clearance Online may create.
INTELLECTUAL PROPERTY RIGHTSAny trademarks, logos, pictures, images or text featured on the site are not to be copied or used for any purpose other than on www.shoeclearanceonline.co.nz or www.milfordhoes.co.nz without prior consent. If you believe an image or text featured on the site belongs to you and we are using it without authority please email us at firstname.lastname@example.org and we will happily remove it or credit you following proof of ownership. You must not use or copy Shoe Clearance Online intellectual property in any manner that is not consistent with the rights of the owner or any license.
SECURITYPlease refer to our privacy and security policy. You are issued with a login and password when you sign up to the store/site. This is considered your responsibility and Shoe Clearance Online does not take any responsibility if an unauthorized person uses your password.
Shoe Clearance Online cannot and does not guarantee or warrant that files available for downloading from this site are free of viruses, worms, Trojan horses or other code that has contaminating or destructive properties. Shoe Clearance Online does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title, non-infringement or fitness for a particular purpose) with respect to the files available for downloading from this site. In no event will Shoe Clearance Online be liable to you or to anyone else for any decision made or action taken by you or anyone else in reliance on results obtained from use of files downloaded from this Website.